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answers to frequently asked questions


signing up
why do you think your service is better than any other?
how does this all work?
can i use it on aol/netscape/internet explorer/webtv?
can i use it in a different country?
can i have multiple accounts?
why do i have to fill out all the information on the sign up form?
is this service private?
what about all the legal stuff?
why are you deactivating members if they did not click on one link in a month?
why are you limiting membership to 10,000 members?
i keep getting an error saying that my IP address already appears in your database, what do i do?
can we have two accounts in the same house?

money
how much money can i make?
when do you pay?
why do i have to sign up for paypal?
i'm international and i can't get my money from paypal, what now?
how do i get that $5 you promised for signing up at paypal?

tech support
how does the referral system work?
why do i keep getting an error message when i click on links?
if have forgotten my password, how can i get it?
i didn't receive the welcome email, what do i do?
how do i unsubscribe from the newsletter?
how does the pay-per-sign-up system work?
i don't think i was credited for my pay-per-sign up, what now?
do i need to use the same email address for the pay-per-sign ups as i use at web-earners.com?
my statistics from previous months do not show up on the detailed statistics page, how do i fix that?

advertising
how do i advertise with web-earners.com?
what kinds of sites does web-earners.com advertise?
how much does advertising cost at web-earners.com?
why do i need another account to advertise if i already have one with web-earners.com?
how do i change my advertised link?
can i transfer my surfing earnings to my advertiser account?
how does web-earners.com get advertisers?
how do i pay for more clicks?
how do i know if my link will be approved?
can i advertise for multiple links at once?
why is my advertiser status "denied"?
why is my advertiser status "payment error"?
why is my advertiser status "approval pending"?

advertiser referral program
how does the advertiser referral program work?
how much money can i make from referring advertisers?
i want to advertise, can i refer myself?

general
why are there very few capital letters on this site?
how do i report spammers?
how can i get in contact with support staff?


why do you think your service is better than any other?

simple. we are better because we cater to both our advertiser and our member needs better than any other service. advertisers get inexpensive, targeted ads that deliver guaranteed traffic. members get rewarded for their interests and have a flexible, easy method of earning those rewards. we worked hard to make a simple interface and we are open to feedback from the public. we run on a scaled-back business model requiring only a small staff to run the entire business. un-referred signups are allocated to a random member. all this and more. we think these things ensure the success of this site.

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how does this all work?

it's a relatively straightforward process. we call it <click> . <click> ... $cash$. when you sign up, you access a list of advertisers willing to pay for you to view their site. when you log in, you choose a category that you are interested in. you can choose a different category at any time if you like. this flexibility sets us apart from other pay-to-surf companies. after you have chosen your category, you are presented with a list of links available for you to click on. choose a link, click on it, wait a few seconds, and be a little richer. <click> . <click> ... $cash$. we give you a portion of the earnings we make on your click. the advertisers are happy, we are happy, and hopefully you are happy too.

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how much money can i make?

the amount of money a member can earn depends on how many referrals they make. the current statistic for earnings without referrals is located on our statistics page. however, members can earn more by logging in more times each day. since we add new advertisements constantly, more time on the site can mean more money for members.

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when do you pay?

web-earners.com pays 30 days after the end of every month for accounts with at least $0.01. as soon as we receive payment for a month of surfing, we send our members their share of the money. this can delay payments 30 days or more as we wait for the funds to arrive. our months run from midnight of the first day of the month to midnight of the first day of the next month. so, if you earn a total of $0.01 from march first to april first, you will receive that $0.01 on or after may first. we feel this method of payment is the most fair to the members that have worked hard to earn money here. other companies choose to hold your money for months so they can invest it or use it to pay their expenses and then they go out of business and don't pay their users at all. not so at web-earners.com.

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can i use it on aol/netscape/internet explorer/webtv?

web-earners.com works on most combinations of popular operating systems and ISPs. as long as you can browse the web you can probably use web-earners.com. the only stipulations are the abilities to display web pages with frames, accept cookies, and to execute javascript, but most browsers these days have that ability. examples of browsers that may not have these abilities include webtv, early versions of aol's browser, early versions of netscape and early versions of internet explorer. if you sign up for web-earners.com and you find your browser does not work, contact support and we'll suggest a new browser for you.

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can i use it in a different country?

it depends. if you can sign up for paypal, you can use web-earners.com. visit paypal.com for more information on the current countries that can participate.

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can i have multiple accounts?

no. multiple accounts at the same household address or for the same person are prohibited. if we send more than one click per 24 hour period from the same ip address to our advertisers, they figure we are trying to cheat them. so, for the good of all members we have decided to forbid multiple accounts.

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why do i have to sign up for paypal?

at web-earners.com, our goal is to streamline our business, thereby saving money and staying in business longer. paypal is the easiest way for us to pay all our users efficiently and accurately. checks are cumbersome, expensive, and require many hours of work to produce and send out. paypal payments are easy to automate and take only a few minutes of computer time to produce. paypal is simply the best way for us to do business. to sign up for paypal, click here.

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how do i get that $5 you promised for signing up at paypal?

the $5 signup bonus is not available for international users. for U.S. users, paypal will automatically pay your $5 when you complete five simple steps (check with paypal for the official method). Sign up for PayPal, confirm your email address, confirm a checking account, add $100 or more by electronic funds transfer into your paypal account, and sign up for a money market fund. it is not as hard as it sounds. confirming your email address is as easy as replying to a message. confirming your checking account earns you up to $2 more, as they deposit two amounts (from $0.01 to $1) into your account and you tell them how much they deposited. adding $100 is simple because it is free and you can just transfer it back out again. the money market fund is great because you earn interest on any amount of money in your paypal account. so you could use your paypal account as a savings account and probably earn more interest than at a bank. when all is said and done, paypal is a great way to earn extra money, up to $7 just to sign up and more every month through interest payments.

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why do i have to fill out all the information on the sign up form?

our aim at web-earners.com is not to steal your private information. by requiring you to fill out the entire sign up form, we can fight against multiple accounts and report spammers and cheaters to the proper authorities. also, if you have forgotten your password, we may require you to send us all your information exactly as you did when you signed up in order to retrieve your password. it is important to put in correct information so that if you do forget your password you can retrieve it. it is also important for us to have accurate records for tax purposes.

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why are you deactivating members if they did not click on one link in a month?

in order to give everyone a fair chance, we have decided to deactivate the members that use our service the least. currently, we feel that if a user does not visit our site and click on one link at least once a month, they are not active members of our community. since we have a limit on membership, we feel it fair to give someone else a chance to earn money with us. to do this we must deactivate the inactive member.

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why are you limiting membership to 10,000 members?

at web-earners.com our goal is to try to please everyone. advertisers have a budget that they must stick to. users need links to click on. to compromise, we limit our membership so that advertisers will not have to pay as much per month. this encourages advertisers to stay with our site longer, giving our users more chances to click on links. in the end, we hope it benefits everyone.

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is this service private?

yes. we make money by selling clicks, not personal information. you have our guarantee that your personal information will not be sold or given to anyone directly by web-earners.com.

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what about all the legal stuff?

anyone can read our Member Agreement at any time. It's written in "legalese" of course, so it might be hard to understand but if you have any questions, head to the customer support page and we'll try to answer them for you.

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how does the referral system work?

our referral system is unique among pay-to-surf programs. when a user signs up to our site unreferred, we give that user's referral credit to the member with the least number of referrals (ties are broken by a random choice). everyone can earn referrals at web-earners.com, even if they don't do a thing. the earnings are described in the table below.

referral earnings breakdown
level 0 (your clicks) level 1 (referral's clicks/signups) level 2 (referral's referral's clicks/signups) level 3 (referral's referral's referral's clicks/signups) level 4 (referral's referral's referral's referral's clicks/signups)
40% of our revenue 10% of what they earn 5% of what they earn 3% of what they earn 2% of what they earn

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why do i keep getting an error message when i click on links?

in order to cut down on cheating we have a complex security system here at web-earners.com. if you get this error message, try going back to the page you just came from and hitting reload on your browser. if the problem persists, close your browser and return to web-earners.com and log in again. if that doesn't help, try going to user/cookie.cgi. if you still can't earn money, contact support and we'll figure out what is wrong.

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how do you get advertisers?

our advertisers largely are members of affiliate networks or have come to us directly through our pre-paid advertising program. interested in becoming an advertiser? check out the advertise page for more info.

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how can i get in contact with support staff to answer any questions that haven't been answered here?

go to the support page.

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can we have two accounts in the same house?

unfortunately, we cannot allow two memberships in the same household. there is no guarantee to our advertisers that one person isn't viewing the ads twice.

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i'm international and i can't get my money from paypal, what now?

paypal has made a few policy changes recently that make it very difficult for international members to withdraw money from their paypal accounts. the official word as of april 23, 2001 is this: paypal has stopped allowing withdrawals to credit cards and requires a French, German, American or British bank account for international users to withdraw their earnings. the only option open to our international users that don't have one of these bank accounts is to deny our payments. then when paypal allows withdrawals to your local bank account, send an email to support and we'll send you any payments we owe you. be sure to check with paypal often for the official word.

alternately, you can use your surfing earnings to advertise with web-earners.com. just send an email to support letting us know you'd like to do this.

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i've forgotten my password, how can i get it?

click here and fill out the simple form. your password will be reset and sent to you via email. if this process does not work, contact support.

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i keep getting an error saying that my IP address already appears in your database, what do i do?

try disconnecting from your internet service provider and then reconnect and sign up again. if this does not work or you cannot do this, then email us the information on the sign up form and we'll create an account for you.

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i didn't receive the welcome email, what do i do?

click here and fill out the simple form. your password will be resent to you via email. if this process does not work, contact support.

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how do i unsubscribe from the newsletter?

to unsubscribe from the newsletter, log in to your account at web-earners.com. click on the link, "change options." uncheck the correspnding button and hit submit. you will no longer receive the weekly newsletter but you will still be a member of the web-earners.com community. if you have any problems or comments, please contact support. note: if you simply reply to the newsletter and say something like "unsubscribe", we will assume you want to be removed from the web-earners.com community and will deactivate your account.

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my statistics from previous months do not show up on the detailed statistics page, how do i fix that?

click here and notify support of any email changes you may have made since you joined our community. note: this should not be necessary if you joined after march of 2001.

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how do i advertise with web-earners.com?

click here for more information on advertising with us.

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what kinds of sites does web-earners.com advertise?

we advertise many different sites. as long as your site is not offensive and does not break out of frames, it will probably be accepted into our advertising network. we even accept referral links for other pay-to-surf companies.

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how much does advertising cost at web-earners.com?

the minimum advertising purchase is 100 clicks for a minimum of $0.01 each. we'll accept any advertising purchase up to $500. click price and quantity are up to the advertiser.

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why do i need another account to advertise if i already have one with web-earners.com?

advertiser accounts are kept separate from member accounts for two reasons. first of all, so we can tell them apart. secondly, so members can have both types of accounts and transfer earnings from their surfing account to their advertising account. if you sign up for an advertising account, you can even use the same log in and password as you did for your surfing account.

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how do i change my advertised link?

just use the link on the advertiser log in page to change anything about your link. this can be done at any time. you can change your link description, title, or category instantly. unfortunately, we cannot allow advertisers to instantly change their actual link. the reason for this is because we must approve the links for content first. please allow 24 hours for the approval process to occur.

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can i transfer my surfing earnings to my advertiser account?

of course. just send a note to support letting them know you'd like to transfer your earnings to your advertiser account and, at the end of each month, we will automatically transfer your earnings for you.

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why are there very few capital letters on this site?

we believe that websites should be simple so that everyone can use them. non-capitalization is a deliberate style choice on our part to help create a simplified look for our site. we feel it also sets us apart from our competitors as doing something somewhat original.

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how do i report spammers?

we at web-earners.com take spam very seriously. our members should not use unsolicited emails or other means of spamming as a way to gather members for our community. to anonymously report someone spamming you about web-earners.com, click here.

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how do i pay for more clicks?

to purchase more clicks for your advertisement, log in to your advertiser account. click on the link that reads: "click here to purchase more clicks." fill out the short form and you will be able to purchase more clicks instantly if your link is approved. once the purchase goes through, your link will be activated in our system. if your link is not approved, you must wait for approval before purchasing clicks.

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how does the advertiser referral program work?

the advertiser referral program works a lot like the member referral program. members post the advertiser referral link on their site. when an advertiser clicks on that link and purchases advertising with us, the referring member earns 5% of that sale. this can be anywhere from $0.05 to $25 per sale. the referrer is credited each time the advertiser purchases more clicks.

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how much money can i make from referring advertisers?

the amount of money you make by referring advertisers depends on how many advertisers you refer, of course. you make 5% off of each advertisement sale. you also earn for each click you make on the advertisers site, as you normally would. the advertiser referral program is a good way to boost your earnings while supporting the web-earners.com community.

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i want to advertise, can i refer myself?

of course. just enter your user id (the number at the end of your referral link) in the advertiser sign up form. you will earn 5% from each purchase of advertising you make, essentially a 5% instant rebate for you.

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how do i know if my link will be approved?

by using the example link at the bottom of the advertiser log in page, you can test your link. click this link and your advertisement will pop up in our frame environment. if your link breaks our frames, it will not pass the test. your link must pass this test to be accepted but will not necessarily be accepted if it does pass the test. your link must also have acceptable content, as decided by our staff.

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can i advertise for multiple links at once?

yes. to do so, you must create separate accounts for each link. this way we can keep all the information for each link separate. if you have any further questions, please contact advertiser support.

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how does the pay-per-sign-up system work?

here's the breakdown of how the system works. you use our link to get to a sign up form. after you sign up and fulfill any requirements, we receive credit for your sign up. within about a day after we receive notice of the credit, we credit your account.

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i don't think i was credited for my pay-per-sign up, what now?

contact support and let us know that you signed up for a program but didn't receive credit. be sure to include as much information as possible (email address used, program name, approximate date of sign up, confirmation email, etc.) we'll check into it.

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why is my advertiser status "denied"?

your link could have been rejected for one or more of many reasons. we usually try to email our advertisers with a reason why their link was rejected. if you do not receive an email, contact support and let you know why your link was denied.

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why is my advertiser status "payment error"?

a payment error usually occurs when you get to the last stage of paying for your clicks and do not click the paypal logo. the problem is usually fixed within 24 hours. contact support if you need the problem fixed faster or if it has not been fixed within 24 hours of you first noticing the problem.

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why is my advertiser status "approval pending"?

approval pending status occurs when you first sign up or when you change your link. new accounts and links are usually approved/denied within 24 hours. contact support if you have not been approved within 24 hours of a link change or new sign up.

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do i need to use the same email address for the pay-per-sign ups as i use at web-earners.com?

in a word: no. you can use any valid information to sign up for the programs offered in the pay-per-sign up section. we add tracking information to the link you use. as long as you use our link to sign up and complete all the steps, you should receive credit.

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